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Revenue Department cracks whip over delay in online services in J&K

KT NEWS SERVICE. Dated: 11/4/2023 6:11:07 AM

SRINAGAR, Nov 03: The Jammu and Kashmir Revenue Department has cracked whip over delay in delivering of online services at tehsil level offices and has asked deputy commissioners concerned to issue notices and take action under Public Service Guarantee Act.
According to an official communique, a copy of which is available with KNO, the Chief Secretary has taken a serious note of delay in delivery of online services as mandated under Public Service Guarantee Act-2011 (PSGA).
It states that he has desired full implementation of auto appeal system for all the online services of Revenue department and has also asked for analysing the data on auto appeal portal to identify the officers with highest pendency beyond stipulated timelines.
As per the communique, he has directed for strict disciplinary action against those with highest pendency of cases during the vigilance week.
“After analysing data on auto appeal portal, the office has been found having the highest pendency.”
Chief Secretary has directed deputy commissioners concerned to issue notices to defaulters to seek their replies and take disciplinary action as provided.