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PMO should not act as post-office

Kashmir Times. Dated: 3/31/2015 10:46:01 PM

Dear Editor,
It refers to a much-delayed RTI response received from Prime Minister’s Office (PMO) wherein PMO even after intervention of first Appellate Authority has declined having any file-notings/correspondence/documents etc on disabling an earlier PMO public email ID pmosb@pmo.nic.in It may be that people might have been sending extra-long e-mails on this email ID, this being the reason for disabling email ID pmosb@pmo.nic.in.
RTI response also reveals that there are also no file-notings/correspondence/documents etc available on incorporating website www.mygov.in and for incorporating web-link ‘Interact with Hon’ble PM’ on Prime Minister’s website www.pmindia.gov.in both of which have a very unpractical character-limit of just 500 characters each with very restricted permission to post on web-link ‘Interact with Hon’ble PM’ on Prime Minister’s website www.pmindia.gov.in
Instead it should be made mandatory for all public-authorities both at centre and in states to incorporate compulsorily a portal like on lines with www.pgportal.gov.in on their websites with a character-limit of 4000 with no bar to special characters for a time-bound disposal with registration-number allotted for each posted submission thereafter discontinuing with www.pgportal.gov.in However such portals should take care of both suggestions and griviances. Idea will largely reduce number of RTI petitions where large number of RTI petitions is filed for griviance-redressal. Even www.helpline.rb.nic.in at website of President of India can also be then discontinued. PMO, President’s Secretariat or Department of administrative Reforms should not act like a post-office unnecessarily burdening the system.
—Subhash Chandra Agrawal,
1775 Kucha Lattushah Dariba,
Chandni Chowk Delhi.