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Cluster buses in Delhi

Kashmir Times. Dated: 4/19/2017 11:36:09 PM

Dear Editor,
It refers to welcome addition of 100 new cluster buses in Delhi with 800 more (including 431 air-conditioned ones) likely to be added by the year by Delhi Integrated Multi-Modal Transit System (DIMTS) Limited, a joint venture of Delhi Government and IDFC Foundation. But presently there is incentive only for drivers for covering more distance in their respective duty-hours. This system at times makes drivers take less congested rather than the prescribed routes causing hardships to passengers destined for in-between skipped bus-stops.
Moreover at times, drivers avoid taking sufficient number of waiting passengers in their hurry to have more trips for distance-based incentives. Delhi government should instead require DIMTS to adopt fare-based incentive-system which may be jointly shared by the driver and conductor. It will make both the driver and the conductor to take more and more passengers in the cluster buses giving big relief to waiting passengers apart from increasing revenue-earning for DIMTS and thus for Delhi government also.
DIMTS should also introduce user-friendly point-to-point phatphat-sewa in various parts of the capital city. Presently private individuals providing such service are running very inconvenient vehicles that too over-filled giving the most uncomfortable ride to users. It may be mentioned that phatphat-sewa was named after very popular Four-Seaters which were airy from all sides providing a cool and enjoyable ride for point-to-point service in some parts of Delhi and New Delhi like from Fountain (Chandni Chowk) to Rajiv Chowk (Connaught Place) or Fountain (Chandni Chowk) to Krishna Nagar. DIMTS can use such convenient vehicles which may be airy from all sides with facility for covering from sides in case of rain.
—Subhash Chandra Agrawal,
1775 Kucha Lattushah
Dariba, Chandni Chowk Delhi.